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FAQ

So, with the nodpod Original you get both an eye pillow and a pillowcase? What if I want to use my own pillowcase?

You can use your own pillowcase! The nodpod Original eye pillow is designed to snap to edge of the specially designed nodpod pillowcase. On the other side, there's a zipper closure which allows you to easily slide your pillowcase on over the nodpod pillowcase if you'd like.

What is the difference between the nodpod Original eye pillow and the nodpod Travel eye pillow?

The nodpod Original eye pillow is designed to snap to edge of the specially designed nodpod pillowcase. The nodpod Travel eye pillow is designed for on-the-go comfort, and does not snap to a pillowcase. It has hollow end tabs that can wrap comfortably behind the back of your head, or you can use the pull through slit for upright comfort.

I move around at night, will it stay in place? I notice it doesn’t have a strap to secure around my head.

The patented design eliminates the need for an uncomfortable head strap. The nodpod eye pillow is gently and equally weighted with round microbeads which mold to the contours of your face and stays in place. These microbeads have a smooth edge with an oval contour. The nodpod eye pillow is designed to move as you move and is long enough to comfortably accommodate any sleeping position.

Can you tell me more about the benefits of gently weighted products?

For years Poly­Pellet fill has been used in blankets, vests, lap pads, eye pillows and masks, especially in clinical settings, because of its ability to calm and soothe body and mind. Clinically referred to as “deep pressure touch,” the gentle constant pressure has a profound calming effect in cases of stress, anxiety, migraine and insomnia to name a few.

What are the microbeads made of? Are they Safe?

Yes, very safe! Our microbeads are made of 100% Polyethylene plastic pellets. Is non­toxic, BPA free and hypoallergenic. Polyethylene does not promote surface growth of bacteria, which is why they're so widely used in medical equipment, children's stuffed animals and food containers.

Can I wash my nodpod in the washing machine?

Yes! Even though the nodpod eye pillow has double interlocking stitch and an internal mesh pouch which provides exceptional durability, we still ask that you wash and dry on the delicate setting.

Is it dryer safe?

Yes! The Poly-Pellets are able to withstand heat up to 500 degrees Fahrenheit, and most commercial dryers reach a peak temperature of 150 degrees Fahrenheit, which make the Poly-Pellets safe for the dryer. However we do recommend using the delicate setting.

Can I microwave my nodpod eye pillow?

No! Although the Poly-Pellets are dryer safe and can withstand heat up to 500 degrees Fahrenheit, it is not rated for the microwave.

Can I freeze my nodpod eye pillow?

Yes you can! One side of the nodpod is always cool on contact, no freezing required. However, if you would like to freeze it to make it colder you can!

Can my child use it?

Being able to independently and correctly place the nodpod over the eyes and remove it is the reason we recommend use only by those ages 13 and older. Never use the nodpod eye pillow, or any weighted product, on or near an infant.

Can you tell me about your money back guarentee?

We proudly stand behind our products and If you are not in love with your nodpod™, no problem! Items purchased directly from our website are returnable within 30 days from purchase. The return will only be accepted if you have contacted us prior to sending it back as a return authorization is needed. Please email us at info@nodpod.com or call us toll free at 888.486.4224.

The shipping cost of a returned item is at your expense. We recommended that you use a method that allows you to track the package, as we are not responsible for items lost in transit.

Your return will be processed within 7-10 business days.

If you've purchased a nodpod™ from one of our authorized retailers, please contact the retailer for their return policy. We cannot accept returns for items purchased through a retailer.

For returns please use this address:

Inventors Row Inc.
4335 Pacific Street Suite A
Rocklin Ca 95677

Does the nodpod eye pillow block light?

Yes! The microbeads mold to the contours of your face creating a custom, light blocking experience.