Site Information

 Loading... Please wait...

FAQ

What is the difference between nodpod and nodpod Home?

The nodpod eye pillow feels exactly the same in both versions; the difference is the way you can use it.

With the nodpod, you can use it in any sleeping position, upright or in any way that feels good to you. It’s the most versatile and portable.

The nodpod Home version does have one distinct advantage; you’ll never have to wonder where it is. The nodpod eye pillow has been modified to snap to the edge of a pillowcase. The nodpod Home is sold exclusively here.

The slit on the nodpod looks very small. How does the other side fit through it?

You have to try it to believe it! Simply pull the corner through the slit and feed through with ease as it fans out flat behind your head for a 360* head-hugging experience.

With the nodpod Home, what if I want to use my own pillowcase?

We designed for that! The incorporated zippered closure on the opposite end of the pillowcase is so you can easily slide your own pillowcase over the nodpod pillowcase.

For sleeping, how does the nodpod stay in place?

The nodpods weighted microbeads mold to the contours of your face and is designed to move with you. Its tension-free design is long enough to accommodate any sleeping position on your pillow.

Can you tell me more about the benefits of gently weighted products?

Deep Pressure Touch Stimulation, famously pioneered by Dr. Temple Grandin, is known for its ability to calm and relax the central nervous system. It has been used in clinical practice for decades. It is very simply the practice of applying gentle, constant pressure to the body. Deep Pressure Touch is something we can all benefit from.

Can I wash my nodpod in the washing machine?

Yes. Even though the nodpod eye pillow has double interlocking stitch and an internal mesh pouch which provides exceptional durability, we still ask that you wash and dry on the delicate setting.

Is it dryer safe?

Yes. The polyethylene pellets are able to withstand heat up to 500 degrees Fahrenheit, and most commercial dryers reach a peak temperature of 150 degrees Fahrenheit. However we do recommend using the delicate setting.

Can I microwave my nodpod eye pillow?

No. Although the polyethylene pellets are dryer safe and can withstand heat up to 500 degrees Fahrenheit, it is not rated for the microwave.

Can I freeze my nodpod eye pillow?

For an extra cooling sensation, you can put your nodpod in the refrigerator or the freezer. For extra headache relief, try it this way!

How does the cool side and the warm side of the nodpod work?

One side of the nodpod is made of a soft, microfiber fleece that always feels warm and snuggly. The other side, made of 100% jersey cotton, offers a breathable, cooler sensation.

What are the microbeads in the nodpod made of? Are they safe?

Yes, very safe. Our microbeads are made of 100% round, polyethylene plastic pellets. These pellets are non­toxic, BPA free and hypoallergenic. Polyethylene does not promote surface growth of bacteria, which is why it’s so widely used in medical equipment, children's stuffed animals and food containers. It can also be machine-washed and dried.

Is nodpod scented?

No, the nodpod is scent-free.

Does the nodpod come in different weight options?

The nodpod was product tested for over one year to expertly design the pressure-perfect amount of weight. If you have days where you would like your nodpod to feel heavier, it is long enough that you can fold it in half, which will double the weight.

Can my child use it?

We recommend the nodpod for those who are able to independently and correctly place and remove the nodpod themselves. Never use the nodpod, or any weighted product, on or near an infant or impaired person.

Does the nodpod eye pillow block light?

Yes. The microbeads mold to the contours of your face creating a custom, light blocking experience.

Can you tell me about your money back guarentee?

We proudly stand behind our products and If you are not in love with your nodpod™, no problem. Items purchased directly from our website are returnable within 30 days from purchase. The return will only be accepted if you have contacted us prior to sending it back as a return authorization is needed. Please email us at info@nodpod.com or call us toll free at 888.486.4224.

The shipping cost of a returned item is at your expense. We recommended that you use a method that allows you to track the package, as we are not responsible for items lost in transit.

Your return will be processed within 7-10 business days.

If you've purchased a nodpod™ from one of our authorized retailers, please contact the retailer for their return policy. We cannot accept returns for items purchased through a retailer.

For returns please use this address:

Inventors Row Inc.
4335 Pacific Street Suite A
Rocklin Ca 95677